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FAQ

General Questions

What are the check-in and check-out times?

You can check in from 3pm and if your room is available before then we will let you know at reception. Our check-out time is 12pm but you have the option to add a late check out until 2pm when making your booking.

Is there a hotel car park?

Yes, we have an overground and underground car park. There is complimentary parking for our guests, however, parking is at your own risk.

Do you have a pool?

Yes, we do, in fact we have two pools available. Our 25-metre pool is perfect for those looking to start/finish their day off with a swim. While on the other hand, if you’re simply looking to relax and unwind during your stay, our 18-metre hydrotherapy pool is just what’s needed!

If you’re planning on bringing your children with you for a swim, under 16s are permitted in the pool until 7pm daily, except on Fridays when they are permitted until 8pm.

Of course, no swim is complete without a jacuzzi, sauna (dry heat) or steam room afterwards. Our thermal suite will ensure you’ll be leaving Salthill Hotel totally relaxed and counting down the days till your return!

Our guests can enjoy complimentary use of Ocean Fitness from 6am-10pm during the week and from 8am-8pm on weekends, however, we are currently operating a first come, first served policy. For more information on Ocean Fitness, click here: https://www.oceanfitness.ie/

Is breakfast included in your rates?

It’s not included in our rates but can be easily added to your booking for a small additional fee. If you don’t want to be worrying about where to eat during your stay, there’s also the option of choosing our “Dinner, Bed and Breakfast” rate when booking. With this option you can enjoy a 4-course evening meal in our Amber & Prom restaurant or on our outdoor terrace as well as a full Irish buffet breakfast the next morning!

Do you accept group bookings?

We do not accept group bookings online. To enquire about group availability please contact our reservations team on reservations@salthillhotel.com

Is there a babysitting service available?

We work with local babysitters and can arrange a booking with one of them for you (subject to availability). There is also a Kids Club available during the school summer holidays period.

How far away is the beach?

We’ve had a member of our team count how many steps it took them to get from the hotel entrance to the beach and we can officially say it took…drumroll please….33 steps! It doesn’t get any closer than that!

Is there public bus access to the hotel?

Yes, a number of buses regularly go to and from the hotel. If you’ve arrived into Galway via train or bus, you can get the 401 bus nearby (go left when you leave the station and the stop is on the corner, close to Eyre Square Centre) and take it to Salthill Park. You can also take the 401 bus from the Spanish Arch. From the Salthill Park stop, it’s just a 5-10 minute walk along the prom to the hotel.

You can also get the 402 bus from Galway Cathedral to Kingston Road but this is a slightly longer walk to the hotel (13-15 minutes) and sadly you won’t get to enjoy the beautiful prom views.

If you’re looking to go into the city centre during your stay, you can get the 401 bus from just outside the hotel. We’d recommend getting off at the Jury’s Hotel stop as that’s close to everything!

To find the most up to date bus times, we’d suggest downloading the “TFI Real Time Information” app to help minimise your waiting at stops.

How far away is the hotel from the city centre?

If you’re driving from the city centre, it only takes around 9-18 minutes to get to the hotel. If you’re getting the 401 bus from the Spanish Arch, give yourself 20-25 minutes to get to the hotel, while brisk walkers could make it in 40 minutes. For the most part, it’s generally quite quick and easy to get to the hotel, however, the above isn’t taking into account peak traffic times!

What is the cancellation policy?

You can view our complete cancellation policy here.

Is there wheelchair-accessible accommodation?

We do offer a limited number of wheelchair-accessible rooms at the hotel. Please contact our team to check the availability before making a booking.

Are there hair dryers, kettles etc in the room?

Yes, there is! You can find a complete list of facilities for each room type here.

Is the Salthill Hotel pet-friendly?

Only guide or service dogs are permitted in the Salthill Hotel.

Which popular attractions are close to Salthill Hotel?

Salthill prom and beach are on our doorstep. We are also walking distance to Leisure Land (a must-visit spot for families), Galway Atlantaquaria and Seapoint Leisure. It’s a 5-10 minute walk to Salthill Village where you will find a number of excellent cafes, bars and restaurants for you to visit. You can read more on our Attractions page here.

What are some of the property amenities at Salthill Hotel?

Our Amber & Prom restaurant is available for food throughout the day while our Blackrock Bar is the perfect spot to enjoy a drink. In the sunnier months, you can have your meal or drink on our outdoor terrace while you take in the beautiful local views.

Ocean Fitness, which comprises of 2 swimming pools, a sauna, steam room and jacuzzi is also available to our guests.

Have a question for us?

Give Mark an email on digitalmarketing@byrnehotelgroup.com and he’ll answer it for you!