Concert - Ability West Galway - July & August 2017

Hi Pauline & Staff at Salthill Hotel,

On behalf of Ability West, thank you most sincerely for your support  in hosting Sean Keane's Charity Summer concerts in July & August. We were one of three charity beneficiaries who received over €3000 from the proceeds of the events. These significant funds will make a great difference to the service users at Beechwood Adult Day Services Centre in Newcaslte, Galway. Once again our sincere thanks and appreciation for your support.

Best wishes,

Isabella DeBurca

 

Confirmation - Mulholland Family - May 2017

Hi Kerry,

The day was a great success, and we had a fantastic time. We ended up outside on the terrace from 6-9, the evening was fabulous. Thanks again for all your attention to detail. We will be back.

Kindest regards,
Mary

 

Christening - Fiona Bouchier - May 2017

Hi Kerry

I just wanted to thank you for organising Alex's Christening lunch on Sunday. The area was just perfect and so nicely decorated. The food was beautiful from start to finish and I can't complement the staff enough especially the waitress who looked after us. She was so friendly and polite and it really made the day for us. I will definitely be recommending the restaurant again in future.

Thanks again
Fiona Bouchier and family

 

Darragh & Emma Cox April

Hi Kerry,

I just wanted to say a massive thank you for your help organising our big day. Everything went well and my in-laws were "super impressed" with everything at the hotel. We will definitely be back to stay again. Pass on my thanks to all the staff and Valerie.

Kind regards,

Darragh, Emma & Molly Cox

 

Angela Clift March 2017

Hi Valerie

I just wanted to say thank you for the wonderful confirmation lunch arrangements for Laura. She was thrilled with the very kind ( and very unexpected!) gift voucher.
We were all most impressed with the excellent food – several of our guests ordered the beef and my mum said it was the best beef she had ever tasted – (her dad was a butcher so that’s really saying something! ).
My parents were also staying at the hotel and were delighted with their room, the beautiful view and comfortable bed. I’m sure they will stay again next time they visit.
It was a perfect afternoon thank you so much we all thoroughly enjoyed it.

Best regards

Angela Clift

 

Galway Lions Club - March 2017

Hello Kerry,

The Breakfast morning went very well, the food was prepared excellently and presented beautifully.
The function room was laid out in a family group manner and the use of Round Tables was a great idea. Please convey the Lions clubs thanks to all the staff on the day especially the catering in the kitchen for a job well done. Kerry, you are a wonderful coordinator and thank you for all your professional help.

Kind regards

Kevin

 

Insurance Institute - February 2017

Hi Fiona,

Hope you are keeping well. Thank you so much to you and all your staff, I have to say you were all amazing. You went over and above the call of duty, there has been nothing but positive feedback for you, your staff and the hotel, everything was just perfect.

Thanks again for a brilliant night.

Regards,

Clare Grimes

Auray Assessors (Ballinrobe) Ltd

 

Retirement Party - February 2017

Sincere thanks to you, Valarie and all the staff, we had a fantastic night. I would like to take this opportunity to commend you all on your professionalism, friendliness and absolute exceptional service that I witnessed in your hotel. Without doubt I would recommend your hotel for any event.

Congratulations and regards to all,

Therese Kelly

 

Boston Scientific Christmas Party - December 2016

Hi Kerry,

Thank you so much for all your help over the past few weeks leading up to our Christmas party.

We had an absolutely brilliant night last Saturday. The food was delicious, the service was excellent and the staff were more than helpful on the night.

The feedback from our employees was extremely positive.

With that in mind and given the fact that we have been with you in the Salthill Hotel for the past number of years, can I ask that you book us in for next year again (same function room and band please).

We’re looking for Saturday 9th December 2017.

Thanks again Kerry, and please pass on our gratitude to all the staff.

Regards,
Fergus

 

Boston Scientific Christmas Party - December 2016

Hi Kerry,

Just want to say a massive thanks to you and all at the Salthill Hotel. We had a fantastic evening/night last night. The reception, dinner and service was amazing. The whole experience of working with you all has been fantastic.

Thank you so much!
Maria & All in SDC Boston Scientific

 

Community Games - November 2016

Hi Fiona,

Just a quick line to thank you and your team for an absolutely fabulous weekend at our National Volunteer, Area and Media Awards. So many people asked me to pass on their appreciation to you and the compliments paid on Facebook and other social media networks is a testament to the hard work of all of your Staff at the Salthill Hotel. I can confidently predict a lot of repeat business.
The banquet on Saturday night was superb and all your chefs and indeed floor staff are to be complimented.

Míle buiochas Fiona,

Kind Regards,

John Byrne
Chief Executive Officer

 

Enable Ireland

Hello Kerry,
Thank you so much from all the DCD team members for facilitating our workshop last week. The staff were excellent and attended to our needs so well, the facilities were ideal and the workshop was a great success as a result.
Sincere thanks again and

kind regards,
Sabrina

​Enable Ireland

 

ACT For Meningitis Ball - November 2016

Dear Kerry & All the Team,

Just a quick note to say thank you so much for being so wonderful, helpful, professional and a dream to work with during our recent ACT Winter Ball 2016.
From our very first meeting nothing was ever too much trouble for you and we truly appreciate everything you did to make it a night to Remember.

See you all next year!

Dawn

 

Tom Burke 50th Birthday Party - September 2016

Good Afternoon Valarie,

I just want to express my Thanks to you and everyone at the hotel for all the help you gave to me in organizing my 50th Birthday .The
whole weekend was perfect and the night in Question the Food , Room and the service was 100 % .
I really have to say I'm Glad I choose the hotel for my Party .
Please pass on my thanks to all the management & staff .

Kind Regards
Tom Burke

 

Prom to the Paddock Charity Style Luncheon - July 2016

Dear Lorna & Fiona,

I would like to acknowledge and thank you most sincerely for your support in donating a prize towards our raffle at our recent Prom to the Paddock Style Luncheon, held at the Salthill Hotel on the Monday of the Galway Races. The event raised a total of €7587.20 which we are thrilled about.
It is from the support and generosity of the wider community in Galway that enables us to deliver our service to children with disabilities.

Thanking you once again for supporting us.

Warmest regards,

Aleksandra Motyl
Fundraising Assistant
Enable Ireland Galway Services

 

Family Dinner - July 2016

Hello Kerry,

Just a short note to express our thanks. We had a wonderful experience in the Salthill Hotel on Friday night. All guests were blown away by the welcome, genuine service and support we received from all the staff. The food was really top class and the location in the restaurant for our mixed group of adults and kids was a perfect location.

Rgds and thanks again.

Tom

 

Re-Union - June 2016

Hi Valerie,

As you know, the above class celebrated their 55th reunion in the SALTHILL HOTEL recently.
On their behalf I wish to thank you for the courtesy, hospitality and professionalism extended to us which made it such a memorable occasion. We particularly acknowledge the friendliness of the staff - 7 STAR !

With kind regards,

Eileen Ennis O'Sullivan.

 

Volunteer Lunch - May 2016

Dear Kerry,
As short note to thank you so much for such a beautiful venue for our Volunteer Recognition Lunch, last week on the 17th May. The Salthill Hotel exceeded expectations and the function room and lunch made our event a huge success.
It was a pleasure to work with you on this occasion. Our volunteers work effortlessly, and we are delighted to hold this year’s event at Salthill Hotel. Thank you again.

Sincere regards,
Lucia Canavan
Cope Galway

 

Bridge Club Dinner - May 2016

Hi Valerie,

Many thanks to you & your staff,especially Jean, for looking after us so well last night. We had a lovely evening in the Salthill hotel, our compliments to the chef & his team for the superb food.
Thank you again for the courtesy extended to us.

Kind regards,
Mary Wyer
President KST Bridge Club

 

Christening - April 2016

Hi Kerry,

Just wanted to send a quick email to say thank you for all your help in organising our christening lunch on Sunday.

Everything was perfect on the day. Compliments to the chef and also a big thank you to the staff in the restaurant who took such good care of us.

Kind regards,

Therese

 

Special Birthday - April 2016

Hi Salvatore,

Thank you again for the hospitality shown and the great food served during our Grandmother Bridget Foxs 103rd Birthday yesterday.

It was a great day and the atmosphere created by yourself and the staff really helped make the day memorable. Everyone commented on how good everything was: Food, Service and Atmosphere.
Thank you for taking the photos in the lobby again which are a great memory of a great day. Granny told us she had a great day!

Photos attached, let me know if you receive.

Thanks again
Ronan

 

Confirmation - March 2016

Hi Valerie,
Thank you so much for making Callums Confirmation Day
so special last Thursday. It was thoroughly enjoyed by all.
The food and the service was excellent. Thanks to the
Management and staff for a wonderful Day.

Regards,

Mary Condon

 

An tOireachtas

Fiona a chara,

Just a short note to express my gratitude to you, Kerry and to all the Staff at Salthill Hotel who worked so
hard in supporting us and our event on Friday last. By all accounts everyone was very happy and we have already received a large number of compliments from attendees.

Le meas mór,
Liam

 

Rockbarton Suite - February 2016

Hi Kerry & Team,
Just a quick thank you for your help & co-operation with my booking for the Exam that took place yesterday evening in the Rockbarton Suite.
All the Staff were so accommodating, friendly & a pleasure to do business with.
Again thank you.

Regards,
Virginia Connolly
Facilities Services Management Supervisor
Buildings Office
NUI Galway

 

Blackrock Bar - February 2016

To whom it may concern,

My family and I just spent a wonderful afternoon in the bar of the Salthill hotel and I wanted to email to thank you all.

To explain a little, my wife gave birth to our first child on Friday and we are both Dubliners who have been living in Galway for 5 years so it's been a little difficult for our families to come and see the baby. My brother-in-law is a wheelchair user and our house is not wheelchair accessible so your hotel bar provided us with the ideal way for our baby to meet her grandfather and uncle.

Now not only was it ideal but your staff were so welcoming and friendly that what could have been a stressful or anxious occasion was instead a delightful one. I'd like to particularly thank the blonde waitress, who I believe was originally from Eastern Europe, as she was so friendly and kind that we all felt right at home.

The atmosphere and staff and facilities were all excellent!

Please pass on our thanks and gratitude to the relevant people and have a lovely evening.

Yours sincerely,
Stephen Cadwell (and Matilda Purcell-Cadwell - aged 6 & 1/2 days)

 

Hand in Hand Dinner Dance - February 2016

Ladies,

Yet another great night in your fine establishment.
Its funny when a lot of the staff recognise me, but all with big smiles so that’s a good sign.

My brother and his wife loved their night away and all the little extras.

Thanks again for everything.

Ken McCarthy

Boston Scientific

 

Christening - January 2016

Fiona & Kerry

Thanks a million for helping us organise Cian's Christening. The whole family had a fantastic weekend, we were taken care of so well by all your lovely staff .

Kind regards

Majella, Declan & Baby Cian
X

 

Hi Pauline/Kerry,

Apologies for not been in touch since Saturday. A sincere 'Thank You' to you and all the staff for a fabulous day and night. It was fantastic and everybody seem have enjoyed themselves immensely. - The food, the service, the room and the atmostphere was fantastic. A great credit to you all for a fabulous service.

Thanking you all again.

Regards

Sinead Codyre

 

Fundraising Event - 2015

Hello Fiona,

On behalf of the Galway Lions Club I would like to extend our thanks to you and your staff for contributing to the success of our auction which raised approx. e30,000 for supporting those in need in our community.
Kerry and Valerie were most supportive in the days and weeks leading to the event in responding to our many queries.
Your Duty Managers ensured that all our requirements were met in terms of room layout and content.
Your porters and catering staff responded to our every whim and kept us nourished throughout a busy and sometimes stressful day.
I would like to reserve a special 'Thank You' to Thomas Higgins who resolved issues as they arose and was instrumental in resolving our communication problems even though they were not of your hotel's making.

I copy Matt Molloy who was Chair of our Auction Committee and Geraldine Mannion who is our Club President

Best Regards,

Tom

 

Christmas Party - December 2015

Good Morning Valerie

First off I want to thank you and all of the staff for what was a fantastic (and stress free) party.
I remembered some of the staff from last year and they remembered me and it really felt like home with everyone being so helpful and friendly.

Everyone from enjoyed it and The Salthill hotel lived up to its reputation once again.

Thank you for all of your assistance in organising it, you made very easy for me.

Thanks again for everything.

Ken

Kenneth McCarthy,
Manufacturing Engineer, SES
Boston Scientific

 

Engagement - December 2015

Myself and my now fiancé got engaged in Salthill last weekend. The hotel deserves way more stars as not only is it a beautiful, clean and modern hotel with great food in the Prom restaurant and a really atmospheric bar, but the staff are genuinely without equal. They bent over backwards to help make our weekend special and when we come back to Galway, there is nowhere else we would rather stay. A special thanks to Fiona and her staff for their professionalism, kindness, conscientiousness, enthusiasm and genuine excitement for us which really made what was a special weekend anyway feel even more special.

Thank you so much, definitely will be back again soon!!!!

David Byrne

 

Function - November 2015

Hi Kerry.
Just to say thanks very much for organising everything for us on Friday night.
We had an excellent night so thank you.

Sincerely,

Stephen Casburn,

'Sea Nymph' Irish Seaweeds
Galway Bay Marine Ltd

 

Table Quiz - October 2015

I just want to pass on the thanks of the Parents, Staff and Students to you and your colleagues for a very enjoyable table quiz last night. The whole event ran smoothly and we really appreciate your continued support.

Best regards,
Anne

 

Family Gathering - September 2015

Hi Valerie,

I would like to thank you for arranging a fabulous night on the 19th for me and my family. The day went really well. It was a huge success with everyone and the attention from the staff was outstanding. The food was also fabulous.

I would really like to thank Patrick & Damian who were the managers on that night. Patrick could not have done enough. Always there to help.

Thanks again and can you please pass on to Patrick and Damian my many, many thanks?

Regards,

Ann Heskin

 

Re-Union - September 2015

Hi Kerry,

Many thanks to you and the team for a lovely night on Saturday. The room was decorated beautifully and the food and service was excellent.

Kind regards,

Fiona
Flirt FM

 

Christening - September 2015

Hi Kerry,

Everything was lovely thanks. All the family were saying how lovely the meal was and what a good choice there was.

We would highly recommend the prom to any friends or family in the future.

All the best,

Aoife Kearney

 

Dr Niamh O'Brien-MacConnel

Dear General Manager,

I have been meaning to write to you for some time to wholeheartedly praise your staff for the care and attention they gave to me and my extended family when we celebrated our daughter Orla's First Holy Communion in Prom restaurant on Saturday 10th May last. We had a wonderful lunch and spent a long leisurely afternoon in the restaurant while your team looked after our every need.
In advance of the event I was dealing with Kerry Gillespie who was at all times helpful, professional, kind and caring in assisting me with our booking. She went out of her way to ensure that all the details were in place in advance of the day and her manner impressed me no end.

The manager on duty in Prom restaurant on Sat 10th May was such a lovely man. I am afraid I didn't note his name but he was simply excellent and no request was too much trouble. He was so friendly and funny and several of our party remarked on how comfortable they felt throughout the lunch. His waiting staff were all also excellent.

The food was dellicious so your kitchen staff also deserve warm praise.
All too often, we rush to write emails of complaint when things aren't up to scratch in the service industry. Indeed, our booking at your hotel arose out of a cancelled booking that we unfortunately had to make in another Galway hotel, after we endured some very poor customer service there when planning our celebration. From the moment I called Kerry at the Salthill hotel, we felt looked after...and we will certainly be coming to you first in the future for other family events. We are there regularly anyway because we are members of the gym and because our 2nd daughter Lucy is a wheelchair user and we have a new baby, we are particularly drawn to the hotel because of its easy accessibility (although my only slight criticism in that regard is that the wheelchair accessible bathroom with the baby changing table could be in a better location, I recently attended a baby yoga class in Ocean Fitness and at lunch in the bar afterwards, a few of the mothers with buggies were sa ying the same thing).

I hope you have a very busy and successful summer season, I will certainly be recommending the Salthill hotel to friends and family,

Very best wishes,

Dr Niamh O'Brien-MacConnel

 

  • Confirmation - Mulholland Family - May 2017

    Hi Kerry,

    The day was a great success, and we had a fantastic time .
    We ended up outside on the terrace from 6-9, the evening was fabulous.
    Thanks again for all your attention to detail.
    We will be back .

    Kindest regards,
    Mary

     

  • Christening - Fiona Bouchier - May 2017

    Hi Kerry

    I just wanted to thank you for organising Alex's Christening lunch on Sunday. The area was just perfect and so nicely decorated. The food was beautiful from start to finish and I can't complement the staff enough especially the waitress who looked after us. She was so friendly and polite and it really made the day for us. I will definitely be recommending the restaurant again in future.

    Thanks again
    Fiona Bouchier and family

     

  • Darragh & Emma Cox April

    Hi Kerry,


    I just wanted to say a massive thank you for your help organising our big day. Everything went well and my in-laws were "super impressed" with everything at the hotel. We will definitely be back to stay again. Pass on my thanks to all the staff and Valerie.

    Kind regards,

    Darragh, Emma & Molly Cox

     

  • Angela Clift March 2017

    Hi Valerie

    I just wanted to say thank you for the wonderful confirmation lunch arrangements for Laura. She was thrilled with the very kind ( and very unexpected!) gift voucher.
    We were all most impressed with the excellent food – several of our guests ordered the beef and my mum said it was the best beef she had ever tasted – (her dad was a butcher so that’s really saying something! ).
    My parents were also staying at the hotel and were delighted with their room, the beautiful view and comfortable bed. I’m sure they will stay again next time they visit.
    It was a perfect afternoon thank you so much we all thoroughly enjoyed it.

    Best regards

    Angela Clift

     

  • Galway Lions Club - March 2017

    Hello Kerry,

    The Breakfast morning went very well, the food was prepared excellently and presented beautifully.
    The function room was laid out in a family group manner and the use of Round Tables was a great idea. Please convey the Lions clubs thanks to all the staff on the day especially the catering in the kitchen for a job well done. Kerry, you are a wonderful coordinator and thank you for all your professional help.

    Kind regards

    Kevin

     

  • Insurance Institute - February 2017

    Hi Fiona,

    Hope you are keeping well. Thank you so much to you and all your staff, I have to say you were all amazing. You went over and above the call of duty, there has been nothing but positive feedback for you, your staff and the hotel, everything was just perfect. 

    Thanks again for a brilliant night.

    Regards,

    Clare Grimes

    Auray Assessors (Ballinrobe) Ltd

     

  • Retirement Party - February 2017

    Sincere thanks to you, Valarie and all the staff, we had a fantastic night. I would like to take this opportunity to commend you all on your professionalism, friendliness and absolute exceptional service that I witnessed in your hotel. Without doubt I would recommend your hotel for any event.

    Congratulations and regards to all,

    Therese Kelly
     

     

  • Boston Scientific Christmas Party - December 2016

    Hi Kerry,

    Thank you so much for all your help over the past few weeks leading up to our Christmas party.

    We had an absolutely brilliant night last Saturday. The food was delicious, the service was excellent and the staff were more than helpful on the night.

    The feedback from our employees was extremely positive.

    With that in mind and given the fact that we have been with you in the Salthill Hotel for the past number of years, can I ask that you book us in for next year again (same function room and band please).

    We’re looking for Saturday 9th December 2017.

    Thanks again Kerry, and please pass on our gratitude to all the staff.


    Regards,
    Fergus

     

     

  • Boston Scientific Christmas Party - December 2016

    Hi Kerry,

    Just want to say a massive thanks to you and all at the Salthill Hotel. We had a fantastic evening/night last night. The reception, dinner and service was amazing. The whole experience of working with you all has been fantastic.

    Thank you so much!
    Maria & All in SDC B
    oston Scientific

     

  • Community Games - November 2016

    Hi Fiona,


    Just a quick line to thank you and your team for an absolutely fabulous weekend at our National Volunteer, Area and Media Awards. So many people asked me to pass on their appreciation to you and the compliments paid on Facebook and other social media networks is a testament to the hard work of all of your Staff at the Salthill Hotel. I can confidently predict a lot of repeat business.
    The banquet on Saturday night was superb and all your chefs and indeed floor staff are to be complimented.

    Míle buiochas Fiona,

    Kind Regards,

    John Byrne
    Chief Executive Officer

     

     

  • Enable Ireland

    Hello Kerry,
    Thank you so much from all the DCD team members for facilitating our workshop last week.  The staff were excellent and attended to our needs so well, the facilities were ideal and the workshop was a great success as a result.
    Sincere thanks again and

    kind regards,
    Sabrina

    ​Enable Ireland

     

  • ACT For Meningitis Ball - November 2016

    Dear Kerry & All the Team,

    Just a quick note to say thank you so much for being so wonderful, helpful, professional and a dream to work with during our recent ACT Winter Ball 2016.
    From our very first meeting nothing was ever too much trouble for you and we truly appreciate everything you did to make it a night to Remember.

    See you all next year!

    Dawn
     

     

  • Tom Burke 50th Birthday Party - September 2016

    Good Afternoon Valarie,


    I just want to express my Thanks to you and everyone at the hotel for all the help you gave to me in organizing my 50th Birthday .The
    whole weekend was perfect and the night in Question the Food , Room and the service was 100 % .
    I really have to say I'm Glad I choose the hotel for my Party .
    Please pass on my thanks to all the management & staff .


    Kind Regards
    Tom Burke

     

  • Prom to the Paddock Charity Style Luncheon - July 2016

    Dear Lorna & Fiona,

    I would like to acknowledge and thank you most sincerely for your support in donating a prize towards our raffle at our recent Prom to the Paddock Style Luncheon, held at the Salthill Hotel on the Monday of the Galway Races. The event raised a total of €7587.20 which we are thrilled about.
    It is from the support and generosity of the wider community in Galway that enables us to deliver our service to children with disabilities.

    Thanking you once again for supporting us.

    Warmest regards,

    Aleksandra Motyl
    Fundraising Assistant
    Enable Ireland Galway Services

     

  • Family Dinner - July 2016

    Hello Kerry,

    Just a short note to express our thanks. We had a wonderful experience in the Salthill Hotel on Friday night. All guests were blown away by the welcome, genuine service and support we received from all the staff. The food was really top class and the location in the restaurant for our mixed group of adults and kids was a perfect location.

    Rgds and thanks again.

    Tom

     

  • Re-Union - June 2016

    Hi Valerie,

    As you know, the above class celebrated their 55th reunion in the SALTHILL HOTEL recently.
    On their behalf I wish to thank you for the  courtesy, hospitality and professionalism extended to us which made it such a memorable occasion. 
    We particularly acknowledge the friendliness of the staff - 7 STAR !


    With kind regards,
    Eileen Ennis O'Sullivan.

     

     

  • Volunteer Lunch - May 2016

    Dear Kerry,
    As short note to thank you so much for such a beautiful venue for our Volunteer Recognition Lunch, last week on the 17th May. The Salthill Hotel exceeded expectations and the function room and lunch made our event a huge success.
    It was a pleasure to work with you on this occasion. Our volunteers work effortlessly, and we are delighted to hold this year’s event at Salthill Hotel. Thank you again.

    Sincere regards,
    Lucia Canavan
    Cope Galway

     

  • Bridge Club Dinner - May 2016

    Hi Valerie,

    Many thanks to you & your staff,especially Jean, for looking after us so well last night. We had a lovely evening in the Salthill hotel,  our compliments to the chef & his team for the superb food.
    Thank you again for the courtesy extended to us.

    Kind regards,
    Mary Wyer
    President KST Bridge Club

     

  • Christening - April 2016

    Hi Kerry,

    Just wanted to send a quick email to say thank you for all your help in organising our christening lunch on Sunday.

    Everything was perfect on the day. Compliments to the chef and also a big thank you to the staff in the restaurant who took such good care of us.

    Kind regards,

    Therese

     

  • Special Birthday - April 2016

    Hi Salvatore,

    Thank you again for the hospitality shown and the great food served during our Grandmother Bridget Foxs 103rd Birthday yesterday.


    It was a great day and the atmosphere created by yourself and the staff really helped make the day memorable. Everyone commented on how good everything was: Food, Service and Atmosphere.
    Thank you for taking the photos in the lobby again which are a great memory of a great day. Granny told us she had a great day!

    Photos attached, let me know if you receive.

    Thanks again
    Ronan

     

  • Confirmation - March 2016

    Hi Valerie,
    Thank you so much for making Callums Confirmation Day
    so special last Thursday.  It was thoroughly enjoyed by all.
    The food and the service was excellent. Thanks to the
    Management and staff for a wonderful Day.

    Regards,
    Mary Condon

     

  • An tOireachtas

    Fiona a chara,

    Just a short note to express my gratitude to you, Kerry and to all the Staff at Salthill Hotel who worked so
    hard in supporting us and our event on Friday last. By all accounts everyone was very happy and we have already received a large number of compliments from attendees.

    Le meas mór,
    Liam

     

  • Rockbarton Suite - February 2016

    Hi Kerry & Team,
    Just a quick thank you for your help & co-operation with my booking for the Exam that took place yesterday evening in the Rockbarton Suite.
    All the Staff were so accommodating, friendly & a pleasure to do business with.
    Again thank you.


    Regards,
    Virginia Connolly
    Facilities Services Management Supervisor
    Buildings Office
    NUI Galway

     

  • Blackrock Bar - February 2016

    To whom it may concern,

    My family and I just spent a wonderful afternoon in the bar of the Salthill hotel and I wanted to email to thank you all.

    To explain a little, my wife gave birth to our first child on Friday and we are both Dubliners who have been living in Galway for 5 years so it's been a little difficult for our families to come and see the baby. My brother-in-law is a wheelchair user and our house is not wheelchair accessible so your hotel bar provided us with the ideal way for our baby to meet her grandfather and uncle.

    Now not only was it ideal but your staff were so welcoming and friendly that what could have been a stressful or anxious occasion was instead a delightful one. I'd like to particularly thank the blonde waitress, who I believe was originally from Eastern Europe, as she was so friendly and kind that we all felt right at home.

    The atmosphere and staff and facilities were all excellent!

    Please pass on our thanks and gratitude to the relevant people and have a lovely evening.

    Yours sincerely,
    Stephen Cadwell (and Matilda Purcell-Cadwell - aged 6 & 1/2 days)

     

  • Hand in Hand Dinner Dance - February 2016

    Ladies, 

    Yet another great night in your fine establishment.
    Its funny when a lot of the staff recognise me, but all with big smiles so that’s a good sign.

    My brother and his wife loved their night away and all the little extras.

    Thanks again for everything.

    Ken McCarthy 

    Boston Scientific

     

  • Christening - January 2016

    Fiona & Kerry

    Thanks a million for helping us organise Cian's Christening.  The whole family had a fantastic weekend, we were taken care of so well by all your lovely staff .

    Kind regards

    Majella, Declan & Baby Cian
    X

     

     

  •  

    Hi Pauline/Kerry,

    Apologies for not been in touch since Saturday.  A sincere 'Thank You' to you and all the staff for a fabulous day and night. It was fantastic and everybody seem have enjoyed themselves immensely. - The food, the service, the room and the atmostphere was fantastic.  A great credit to you all for a fabulous service.

    Thanking you all again.

    Regards

    Sinead Codyre

     

  • Fundraising Event - 2015

    Hello Fiona,

    On behalf of the Galway Lions Club I would like to extend our thanks to you and your staff for contributing to the success of our auction which raised approx. e30,000 for supporting those in need in our community.
    Kerry and Valerie were most supportive in the days and weeks leading to the event in responding to our many queries.
    Your Duty Managers ensured that all our requirements were met in terms of room layout and content.
    Your porters and catering staff responded to our every whim and kept us nourished throughout a busy and sometimes stressful day.
    I would like to reserve a special 'Thank You' to Thomas Higgins who resolved issues as they arose and was instrumental in resolving our communication problems even though they were not of your hotel's making.

    I copy Matt Molloy who was Chair of our Auction Committee and Geraldine Mannion who is our Club President

    Best Regards,

    Tom

     

  • Christmas Party - December 2015

    Good Morning Valerie

    First off I want to thank you and all of the staff for what was a fantastic (and stress free) party.
    I remembered some of the staff from last year and they remembered me and it really felt like home with everyone being so helpful and friendly.

    Everyone from enjoyed it and The Salthill hotel lived up to its reputation once again.

    Thank you for all of your assistance in organising it, you made very easy for me.

    Thanks again for everything.

    Ken

    Kenneth McCarthy,
    Manufacturing Engineer, SES
    Boston Scientific

     

  • Engagement - December 2015

    Myself and my now fiancé got engaged in Salthill last weekend. The hotel deserves way more stars as not only is it a beautiful, clean and modern hotel with great food in the Prom restaurant and a really atmospheric bar, but the staff are genuinely without equal. They bent over backwards to help make our weekend special and when we come back to Galway, there is nowhere else we would rather stay. A special thanks to Fiona and her staff for their professionalism, kindness, conscientiousness, enthusiasm and genuine excitement for us which really made what was a special weekend anyway feel even more special.

    Thank you so much, definitely will be back again soon!!!!

    David Byrne

     

  • Function - November 2015

    Hi Kerry.
    Just to say thanks very much for organising everything for us on Friday night.
    We had an excellent night so thank you.

    Sincerely,

    Stephen Casburn,

    'Sea Nymph' Irish Seaweeds
    Galway Bay Marine Ltd

     

     

  • Table Quiz - October 2015

    I just want to pass on the thanks of the Parents, Staff and Students to you and your colleagues for a very enjoyable table quiz last night.  The whole event ran smoothly and we really appreciate your continued support.

    Best regards,
    Anne

     

  • Family Gathering - September 2015

    Hi Valerie,

    I would like to thank you for arranging a fabulous night on the 19th for me and my family. The day went really well. It was a huge success with everyone and the attention from the staff was outstanding. The food was also fabulous.

    I would really like to thank Patrick & Damian who were the managers on that night. Patrick could not have done enough. Always there to help.

    Thanks again and can you please pass on to Patrick and Damian my many, many thanks?

    Regards,

    Ann Heskin

     

     

  • Re-Union - September 2015

    Hi Kerry,


    Many thanks to you and the team for a lovely night on Saturday. The room was decorated beautifully and the food and service was excellent.

    Kind regards,


    Fiona
    Flirt FM 

     

  • Christening - September 2015

    Hi Kerry,

    Everything was lovely thanks.  All the family were saying how lovely the meal was and what a good choice there was.

    We would highly recommend the prom to any friends or family in the future.

    All the best,

    Aoife Kearney

     

     

  • Dr Niamh O'Brien-MacConnel

    Dear General Manager,

    I have been meaning to write to you for some time to wholeheartedly praise your staff for the care and attention they gave to me and my extended family when we celebrated our daughter Orla's First Holy Communion in Prom restaurant on Saturday 10th May last.  We had a wonderful lunch and spent a long leisurely afternoon in the restaurant while your team looked after our every need.
    In advance of the event I was dealing with Kerry Gillespie who was at all times helpful, professional, kind and caring in assisting me with our booking.  She went out of her way to ensure that all the details were in place in advance of the day and her manner impressed me no end.

    The manager on duty in Prom restaurant on Sat 10th May was such a lovely man.  I am afraid I didn't note his name but he was simply excellent and no request was too much trouble.  He was so friendly and funny and several of our party remarked on how comfortable they felt throughout the lunch. His waiting staff were all also excellent.

    The food was dellicious so your kitchen staff also deserve warm praise.
    All too often, we rush to write emails of complaint when things aren't up to scratch in the service industry.  Indeed, our booking at your hotel arose out of a cancelled booking that we unfortunately had to make in another Galway hotel, after we endured some very poor customer service there when planning our celebration.  From the moment I called Kerry at the Salthill hotel, we felt looked after...and we will certainly be coming to you first in the future for other family events.  We are there regularly anyway because we are members of the gym and because our 2nd daughter Lucy is a wheelchair user and we have a new baby, we are particularly drawn to the hotel because of its easy accessibility (although my only slight criticism in that regard is that the wheelchair accessible bathroom with the baby changing table could be in a better location, I recently attended a baby yoga class in Ocean Fitness and at lunch in the bar afterwards, a few of the mothers with buggies were sa ying the same thing).

     

    I hope you have a very busy and successful summer season, I will certainly be recommending the Salthill hotel to friends and family,

    Very best wishes,

    Dr Niamh O'Brien-MacConnel